Legal

Privacy policy

Last updated: 9 August 2026

Important

This document is provided as a practical website policy and should be reviewed by qualified legal counsel before launch.

1. Who we are

Atelion provides AI customer operations services for businesses. For questions about this policy or your information, contact contact@atelion.ai.

2. Information we collect

We may receive information you choose to provide when you contact us or book a demo, including your name, work email, company, website and the details you share about your customer workflow.

If you accept analytics cookies, we may also collect device, browser, referral and website interaction data through Google Tag Manager and connected analytics services.

3. How we use information

To respond to enquiries and arrange product demonstrations.
To understand a prospective customer’s requirements.
To operate, secure and improve this website.
To measure website performance when consent has been provided.

4. Service providers

We may use service providers such as HighLevel for forms and scheduling, Vercel for website hosting and Google for consented analytics. These providers process information according to their own terms and our configuration of their services.

5. Legal bases and choices

Depending on the context, processing may be based on your consent, steps requested before entering a contract, our legitimate interests in operating the website, or legal obligations. You can decline optional analytics at any time through Cookie settings in the footer.

6. Retention and security

We aim to keep personal information only for as long as needed for the purpose for which it was collected, including reasonable sales follow-up, security and legal requirements. No online service can guarantee absolute security.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing of your personal information, and to withdraw consent. Contact us to make a request. You may also have the right to complain to your local data protection authority.

8. Changes

We may update this policy when our website, services or legal obligations change. The latest version will be posted on this page with its update date.